K

Maintenance Command Center

SM

Daily operations

Good morning, Sarah.

Three items need attention to keep today's work on track.

All data shown is synthetic

Same-day response

94%

↑ 6% vs. last week

Awaiting approval

3

$1,265 total estimate

SLA at risk

2

Next breach in 42 min

Completed today

11

Median resolution 2h 18m

Same-day triage queue

Prioritized by safety, habitability, and SLA

RequestPropertySLAEstimateStatus
Emergency

Active water leak under sink

MR-1048 · Plumbing · 18 min ago

Maple Ridge

Unit 214 · Jordan Ellis

42m

remaining

$185

$250 limit

Ready to dispatch
Urgent

Air conditioning not cooling

MR-1045 · HVAC · 1h 12m ago

Willow Creek

Unit 8B · Avery Morgan

1h 48m

remaining

$425

$300 limit

Needs approval
Urgent

Garage door will not close

MR-1042 · Access · 2h 04m ago

Cedar Hollow

Unit 102 · Taylor Brooks

56m

remaining

$210

$250 limit

Vendor en route
Routine

Dishwasher leaking intermittently

MR-1039 · Appliance · 3h 28m ago

Northgate

Unit 31 · Morgan Lee

5h 32m

remaining

$145

$200 limit

Scheduled

Dispatch options

Local capacity for this work type

HP

Heartland Plumbing

96% on-time · synthetic

32 min

Best match

RC

River City Rooter

89% on-time · synthetic

55 min

Available

WH

Wichita Home Repair

82% on-time · synthetic

1h 20m

Backup

Exceptions

Items needing intervention

3 open

Tenant callback requested

MR-1037 · clarify appliance model

Auditable activity

Latest handoffs across today's queue

Vendor accepted dispatch

MR-1042 · ICT Overhead Door

9:07

Estimate sent for approval

MR-1045 · Owner notified

8:58

Triage completed

MR-1048 · Emergency priority

8:46

Request received

MR-1048 · Tenant portal

8:42